Change Management process for new system implementation


Change is considered as an inevitable element with contemporary business context where the organizations would have to adopt change to the business organization in order to ensure business sustainability along with all challenges. Therefore, it can be identified that the there are enormous changes occurred in the information technology due to numerous IT advancements where business processes are to be changed in accordance with such changes(strategy-business.com, 2014).

As a result, new system developments are implemented by the organization in order to collect information regarding business operations such as customers, suppliers, sales and expenses, banking information and so on which can be used for decision making purposes through the generation of business insights. Moreover, new systems facilitate to enhance the efficiency of the business operations and while facilitating the employees in order to undertake the assigned responsibilities with more convenience(Abdulla Ahmed Al-Ali, et al., 2017).

However, it can be identified that the employees tend to resist towards the change occurred within the business due to numerous reasons such as issues in job security, lack of confidence and capability for new systems usage, lack of awareness regarding the vitality over implementing new systems and its benefits towards the company and for them and so on. Therefore, these resistance would negatively affect towards the new system implementation process as well since the required support in identifying the existing systems and processes, identification of user gaps in the prevailing systems and undertaking user acceptance testing and going live of new systems would be challenging (prosci.com, 2021).

Therefore, it is significant for any company to adopt a proper change management process to ensure that the new system implementation process is effectively undertaken. Therefore, It is required to understand the existing process comprehensively for which proper employee engagement, making proper education and awareness regarding new system and creating an excitement regarding new change in the system within employees’ minds to be created. Once the process is initiated, change or the new system implementation process to be conducted and proper training and support to be given to the employees until they adopt the system effectively. Afterwards, placement of proper controls for the system and undertaking monitoring process is required. Hence, availability of an effective change agent is essential (happy-manager.com, 2020).


References

Abdulla Ahmed Al-Ali, Sanjay Kumar Singh, Moza Al-Nahyan & Amrik Singh Sohal , 2017. Change management through leadership: the mediating role of organizational culture. International Journal of Organizational Analysis, 25(4), pp. 723-739..

happy-manager.com, 2020. 8 Benefits of Change Management. [Online]
Available at: https://the-happy-manager.com/tips/benefits-of-change-management/
[Accessed 13 11 2020].

prosci.com, 2021. What is Change Management?. [Online]
Available at: https://www.prosci.com/resources/articles/what-is-change-management
[Accessed 22 6 2021].

strategy-business.com, 2014. 10 principles of change management. [Online]
Available at: https://www.strategy-business.com/article/rr00006?gko=dab72
[Accessed 15 1 2021].

Comments

  1. Muhammad Salahudeen Muhammad December 10, 2022 at 8:58 AM

    your blog post is much relevant to mention topics and in more detail

    ReplyDelete

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